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TRAMsoft GmbH | ![]() |
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Terms and conditions |
TRAMsoft GmbH is registered with the commercial register ("Handelsregister") as a limited company ("Gesellschaft mit beschränkter Haftung") based in Hittnau, Kanton Zürich. Please note that we have no shop, we sell our goods only by mail-order.
Contents: Prices - VAT ("Mehrwertsteuer") - Shipping - Payment methods - Payment in advance - Credit cards - Warranty - Return policy - Privacy Policy
All prices in Swiss Frances (CHF). To convert to other currencies, we suggest the OANDA Currency Converter.
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All prices in Swiss Francs (CHF) include Swiss VAT ("Mehrwertsteuer").
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We ship with the postal service. Charges depend on destination, value and type of shipment.
The following charges apply for parcels with a weight of up to 3 kg:
Destination / Value | up to CHF 300 | CHF 300 or more |
Switzerland and Fürstentum Liechtenstein |
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Neighboring countries (A, D, F, I) |
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Other countries |
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For some items reduced shipping costs apply, our shopping basket will compute the correct costs automatically. Higher charges may apply for parcels over 3 kg depending on the charges of the postal service or courier.
Please note: There is a supplemental fee of CHF 12 for cash on delivery (this payment method is available for shipping within Switzerland and paying in CHF only).
Depending on the regulations in your country, local taxes and/or additional fees may apply. All additional charges must be paid by the recipient. You do accept explicitly to pay these additional costs by placing an order in our online store.
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You can either pay with credit card (Eurocard/Mastercard or VISA), in advance or by cash on delivery. Cash on delivery is only available within Switzerland and requires the currency Swiss Francs. A supplemental fee of CHF 12 will be charged for each parcel.
Please note: The payment method "cash on delivery" is not possible for destinations outside Switzerland.
We reserve the right to ask for payment in advance if the credit card information provided seems suspicious.
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Zuercher Kantonalbank (ZKB)
Filiale Uster
Freiestrasse 2
8610 Uster
Switzerland
Account: 1122-0030.913, in favor of: TRAMsoft GmbH, 8335 Hittnau, Switzerland
PC: 01-200027-2
Banking Clearing Number: 700
IBAN: CH39 0070 0112 2000 3091 3
SWIFT: ZKBKCHZZ80A
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Currently, we accept Eurocard / Mastercard and Visa.
If you order using our shopping basket, your credit card details will be transferred in an encrypted format directly to Worldline, where they process your data. We just receive the information whether the transaction was successfully authorized or not. Your credit card details will never be transferred to our server.
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We provide warranty as declared by the manufacturer, usually a period of two years after the date of purchase.
To obtain warranty service you must send the product, postage paid, with a copy of the invoice and the warranty certificate - if available - to
TRAMsoft GmbH
Lättenweg 19
8335 Hittnau
Switzerland
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All collected data will be used internally only, we do not pass any information to external organizations or companies.
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TRAMsoft GmbH Laettenweg 19 / CH-8335 Hittnau / Switzerland Contact Last modification: 04/16/2023 (RA) (This document was created with TRAMsoft XbCMS V1.3-00, does not require any browser specific features and is compliant with the W3C standard "HTML 4.01 Transitional") |
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